How to Get Ready for Your Window Cleaning Appointment
Updated: 5 hours ago
Window cleaning is not a service you need to prepare much for. Still, ten minutes the evening before makes the visit faster, protects your things and helps you get a better result. Here is the list we give our own customers.
Outside the house
Unlock gates so every side of the house can be reached.
Make sure the outdoor spigot is turned on. In spring, that sometimes means opening the shut-off valve inside the basement first.
Move cars away from the house if they are parked under windows.
Pull patio furniture, grills and planters back a few feet from the walls.
Keep pets indoors. Hoses, open gates and a stranger with a long pole are a lot for a dog to take in.
The water matters because of how we clean. Exterior glass is washed with purified water fed through a pole, and the system connects to your spigot before filtering the water on site. You can read how that works on our pure water method page.
Inside, if interior glass is being cleaned
Clear the window sills. Photos, plants, candles and anything breakable should go somewhere safe.
Open or raise blinds, shades and curtains so the glass is easy to reach.
Move small furniture that blocks a window. Heavy pieces can stay; just mention them.
Take down anything stuck to the glass that you want to keep, such as suncatchers.
Let us know about windows that are painted shut, cracked or hard to open.
You do not need to clean anything beforehand. Dusty sills and cobwebs are part of the job.
Do you need to be home?
For exterior-only cleaning, no. As long as the water is on and the gates are unlocked, the work can be done while you are out, and many customers prefer it that way.
For interior cleaning, someone needs to let Andy in. You do not have to stay for the whole visit if you are comfortable leaving, and plenty of people work from home in another room while it is done.
What about the weather?
Light rain is not a problem, which surprises people. Rain water is naturally low in minerals, and it is dirt on the glass that makes rain leave marks. A window that has just been cleaned has nothing on it for the rain to pick up.
Heavy rain, high wind and thunderstorms are different. A long pole and lightning do not mix, and wind blows debris back onto wet glass. If the forecast is poor, we will contact you to move the appointment.
During the visit
Andy usually starts outside and works around the house, then moves indoors. Screens come out, get washed and go back in. Frames and sills are wiped. If he notices something worth knowing about, such as a failed seal, a cracked pane or rotting trim, he will mention it.
After the cleaning
Walk around and look at the glass with him before he leaves. If anything is not right, that is the time to say so, and it is covered by our satisfaction guarantee.
Exterior glass cleaned with purified water is left to dry on its own. A few drops on the frame are normal and dry clear.
Hold off running sprinklers against the windows. Hard tap water is what causes spots. The U.S. Geological Survey has a plain-English explanation of water hardness and the minerals behind it.
Common questions
How long does a typical house take?
It depends on the number of windows, storms and screens. Andy gives you an idea of timing with the estimate.
Should I take the screens out myself?
No need. Removing, washing and refitting them is part of the service.
Do I need to supply anything?
Only access to an outdoor water spigot. Andy brings everything else.
Ready to book?
Request a free estimate or call 508-740-2886. If you have more questions first, our window cleaning FAQ covers most of them.
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